Software Solutions for Small Businesses
Many small businesses can't afford the cost of having a bespoke software system written for them so they are forced to used generic applications like Excel or Word to carry out daily work tasks. While this does initially work for many businesses and is better than using paper, they quickly find out that this soon becomes inefficient and difficult to work with, once the business starts expanding.
You May Find Users Experiencing these Problems:
- Team members may have to use a number of applications which aren't connected so they have to switch between different applications and then rekey data between them. For example they may create create a quote in Word or Excel and then create an invoice in another separate application. They may then need to rekey invoice into their accounts software which wastes time and may create errors along the way.
- Excel and many other desktop applications only allow one user to edit a file at one time, so files have to be frequently closed and then reopened by different users. Other users have to wait until the file has been closed, wasting more time.
- Using Access databases is a step up for many but this also suffers major performance problems when the number of users increases to more than 4 or 5. In addition you would need to do a lot of technical work setting up tables and forms and configuring the database in the first place. This is well beyond the capabilities of most people.
We've seen this time and time again so we decided to build a suite of fully integrated, web-based applications based on years of experience so we could fill this need but at a price that any small business can afford. Even startup businesses can benefit from our expertise and begin on a solid foundation with which to build and expand their business.
This offering is available as SaaS (Software as a Servce) running on the cloud with a very competitive monthly subscription fee.
CRM
Most small businesses need to store contact information for their customers and suppliers so we started with a CRM which would store these details. We added a file uploader to attached relevant documents or images to customers and suppliers. For example a price list could be added to a supplier for team members to refer to.
To record any interactions with with the contact, we added a running notes section to record what the contact has said or is known about them and other relevant information.
In order to follow up with the contact at a later time, calls or other actions can be created against the calendar such as a To Do, Email, Phone Call etc.
Quotes
Create quotes quickly and easily then output them as a PDF or send them as an attachment via email. Quotes may be freeform for services or your can use products from the products section or even a combination of the two!
Products
Store and maintain products so they can be easily added to quotes or invoices.
Calender
Create multiple calenders for different users, rooms and resouces.
Billing System
Control your regular invoices using our billing system. You simply view and approve the invoices when they become ready to invoice so you never forget to invoice your customers. We cover different billing periods so can offer weekly, monthly or yearly and can support any number of interval e.g. every 2 weeks etc.
We set discuss your requirements with you and set everything up so you don't have to worry about anything technical.
To find out more, please get in touch and be ahppy to help!